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Satisfied Interests and Roles

Project manager Functional expert Support expert Tester
Accurate identification of deliverables Standards for providing adequate input for development and roles and authorizations teams Accurate identification of the application to which support requests apply Accurate identification of the applications for testing
Clarity of responsibility of team members Clarity of test scope Clarity of support scope Clarity of test scope
Insight into deliverables status Convenient status reporting with the time stamp Insight into the status of handover from implementation Convenient status reporting with the time stamp
Scope and cost control Insight for building roles Input on app priority
Insight into the app technology category to ensure the availability of a competent expert Insight into the app technology category to plan technology improvements Insight into the app technology category to match a competent expert